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Transforming Subrogation and Debt Collection with Expertise That Delivers Results

 

Backed by decades of experience, we empower clients to recover more, faster—through innovative, ethical, and efficient strategies.

 

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Who We Are

 

NSB is a trusted leader in subrogation and debt collection, offering tailored solutions that deliver measurable results for businesses of all sizes. Our expertise spans across industries, and we’ve built a reputation for providing strategies that are efficient, ethical, and fully compliant with regulatory standards.

We take a personalized approach to each client’s unique challenges, combining proven methods with innovative technology to streamline workflows, maximize recoveries, and drive financial performance. From small businesses to large enterprises, we empower organizations to reduce inefficiencies, improve operations, and stay ahead in a competitive landscape.

At NSB, we’re not just managing revenue cycles—we’re redefining them.

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Our Mission


At NSB, our mission is to deliver exceptional subrogation and debt collection solutions that prioritize ethical practices, innovation, and client success. We are committed to fostering long-term partnerships by consistently exceeding expectations and driving meaningful results for businesses of all sizes.

 

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Our History


Founded in 1986, NSB began as a family-owned business with a vision to transform the collections industry. Over the years, we have grown into an international trusted leader, recognized for our expertise and dedication to compliance. With extensive experience and numerous satisfied clients, we lead in ethical debt recovery.

 

 

Leading the Industry with Excellence and Expertise

 

NSB stays at the forefront of collections and credit management by monitoring trends
and participating in industry events.
 
NSBs CCAoA certification highlights our commitment to high standards and exceptional service.
NSB is 1 of only 35 organizations that has passed the challenging auditing process, which underscores our commitment to delivering exceptional service to our clients. 
  • NASP-1
  • CCAA
  • Untitled design
  • NAMIC-1
  • CCLA member certification

Our Core Values


Guiding everything we do to deliver the best for our clients and team.

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Be Engaged


We bring passion to every task.

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Think First


Empathy and professionalism lead to success.

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Be Respectful


Mutual respect builds strong relationships.

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Be Accountable


We own our actions and outcomes.

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Follow Through


We do what we say we’ll do.

Meet Our Leadership Team

 Experienced professionals dedicated to your success.
Dave 2024-1

Dave Conyers

CEO
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Dave 2024-1

Dave Conyers

CEO
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Brandon Conyers

COO
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Brandon Conyers

COO
David Conyers NEW

David Conyers

COO
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David Conyers NEW

David Conyers

COO
Sarah New

Sarah Davis

Executive Vice President
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Sarah New

Sarah Davis

Executive Vice President
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Carlos Santiago

Operations Manager
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Team icon

Carlos Santiago

Operations Manager
Denise New

Denise Radcliff

Executive Director
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Denise New

Denise Radcliff

Executive Director
Chip New 2

Chip Tippett

Business Development Director
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Chip New 2

Chip Tippett

Business Development Director
Stephanie New

Stephanie Clifton

Director of HR & Client Services
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Stephanie New

Stephanie Clifton

Director of HR & Client Services
Jake New

Jake Priszner

Collections Manager
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Jake New

Jake Priszner

Collections Manager
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Why Choose NSB?


Expertise, technology, and a client-first approach—all working for your success.

 

Tailored Solutions


Every business is unique. That’s why we craft customized strategies to meet your specific recovery needs.

 

Industry-Leading Technology


We leverage cutting-edge tools to streamline processes and maximize efficiency, ensuring the best results.

 

Proven Results


With a track record of success, our team consistently delivers measurable outcomes for businesses of all sizes.

Supplier Diversity


NSB is committed to workforce diversity through our inclusive hiring practices and company culture.  Our Supplier Diversity program ensures that NSB seeks out and engages with diverse suppliers and vendors who can provide quality services and products that meet our Client’s high standards.  NSB believes that supplier diversity programs benefit everyone involved; by partnering with diverse suppliers, NSB has access to a wider range of innovative ideas, products, and services. These partnerships foster a more collaborative and inclusive business environment, allowing NSB to better serve its Clients and stakeholders.

Contact Us to Become a Member of Our Supplier Diversity Program! 

 

Diverse group of business professionals working in an office

What Our Clients Are Saying

“We’ve used the same collection agency for the past 5 years, but a colleague told us about their positive experience with NSB.  We provided some secondary accounts to NSB and, not only did their professional staff collect more than we expected, NSB also offered real time tracking and reporting.  Based on my positive experience, I would highly recommend NSB!” 

Megan P., Assisted Living/Senior Care Industry

“Once my team discovered NSB, we started turning our past due receivables into revenue. They set up my company and collected the first account all within the first week.  They exceeded our expectations which is why we have chosen to use NSB for the past 3 years.” 

Colin S., Nationally Recognized Logistics/Transportation Company

“NSB has been an added value to my company since we started using their 1st party collection services.  In a time where finding staff is difficult, we opted to use NSB which worked in concert with my team to implement the best recovery strategies.  The addition of NSBs services has allowed my company to grow in other business-related areas.” 

Craig J., Nationally Recognized Credit Union

“I met NSB while attending the 2022 NASP Annual Conference. After several failed attempts at using different recovery firms, we finally tried out NSBs recovery services and have not been let down since.  Their performance and communication with our staff have been nothing short of outstanding.” 

Susan D., Director of Claims

“A colleague of mine referred NSB to me after she partnered with them for a Commercial Collection portfolio.  Now, I refer them to my peers as well.  Not only do they work fast, but they also update you throughout the recovery process and even into the legal phase as well.  They are an echelon above the rest.” 

Vicki R., Staffing Agency

“Working with NSB and their team has been great!  My company has used their services for over 7 years and NSB still continues to exceed our month over month recovery goals.  No doubt there are other great agencies in the marketplace, however, NSB will be the only one I tie my name to!” 

Craig S., CFO, Commercial Division 

Let’s Work Together

 

Every business is unique. That’s why we craft customized strategies to meet your specific recovery needs.

Get Started with NSB
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