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Are you curious, driven, and dedicated to personal growth?  

 

If so, NSB may be the place for you!  Our Team Members are Subject Matter Experts and our growing organization has a wide variety of opportunities.  Whether you’ve got industry experience or you’re just starting out, let’s connect to see if we’re a match!  

 

Voted By Our Staff as Best Places To Work In Collections

 

(We don’t mean to brag, but we’re kind of a big deal. )

Group 44(1)

 

 

We’re looking for team-players who proactively figure out solutions.

 

Every recovery effort is designed with legal, regulatory, and data security standards in mind. We protect your reputation while delivering results.

Building a positive culture doesn’t just happen.  Our culture was built by design with one mantra in mind:

If we get it right with our team, they’ll get it right with our Clients!

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NSB University

NSB University

 

At NSB, learning never stops. Every collector begins their journey by participating in NSB University — an in-depth program designed to build confidence, sharpen skills, and uphold the highest standards of compliance and professionalism.

 

  • Comprehensive 7-week Onboarding Program
  • Thorough training on internal processes, compliance, and quality assurance
  • Various teaching and testing methods that include videos, classroom sessions, and role-playing
  • Strong oversight to ensure collectors are fully prepared

 

 

Ongoing Training and Development

 

  • Continuous personalized mentorship and weekly training based on results of AI-driven technology
  • Reinforces skills, maintains quality and compliance standards, and supports ongoing growth


 

NSB is always looking for talent.

Flexible Work Environment

At NSB, you have the freedom to work where you do your best — whether that’s in the office or from home. Our flexible approach helps you stay connected, productive, and balanced.

Leadership That Listens

We believe in an open-door culture where leaders listen, collaborate, and support growth. You’ll always have access to guidance, mentorship, and real conversations that move your career forward.

Tools and Technology

Innovation is built into how we work. With forward-thinking tools and technology at your fingertips, you’ll have what you need to stay efficient, connected, and ready for what’s next.

Focused on Career Growth

From comprehensive training to promote-from-within opportunities, we invest in your long-term success. Our development programs are designed to help you learn, advance, and build a career that grows with you.

Benefits and Perks

✓  Medical, dental, and vision coverage with employer contributions

✓  Generous paid time off to rest and recharge

✓  Highly competitive compensation based on experience and performance

✓  401(k) retirement plan with employer matching contributions

✓  Employee Assistance Program (EAP) for confidential support resources

✓  Paid holidays and flexible scheduling options

 

✓  Employee recognition programs 

 

✓  Inclusive, collaborative culture 

 
Education

What Our Staff Are Saying

“NSB has had a major impact on my professional verbal communications through training and mentoring.  The company allows me to teach others, while enabling growth for myself.  My colleagues are great!"

Brianna | Subrogation Specialist

“I find the company culture at NSB to be both dynamic and collaborative. This, combined with the company's commitment to professional growth, makes me genuinely enjoy being a part of the team at NSB.”

Stan | Sales and Marketing Administrator

“I like working at NSB because you work for someone else while working for yourself. It’s self-driven; what you put into it is what you get out of it.”

John | Subrogation Specialist

“Working at NSB has allowed me to learn about innovative and different ways of doing my job.  It has given me the freedom to create and improve every day.”

Juan | Senior Recruiter

“I have been working at NSB for almost 2 years. I work with great people who want to see you succeed and will help support you to reach your goals.”

Natalie | Administrative Assistant

 

“I enjoy the opportunity to learn new things. Having the support and knowledge of management to help when learning new things is great.”

Desi | Client Services

Ready for the next step in your career path?

Check Out Our Open Positions

Don't see a position that matches your talents?

If you don’t see a position that describes your talents, complete the form and submit your résumé;  if there’s a match, we’ll contact you!
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