How Can We Assist You?
At NSB, we're committed to providing tailored support for all your needs. Whether you're interested in our services, managing your account, or making a payment, we're here to help.
Our Client Portal and online payment options make it easy to stay connected and up-to-date.
Need Our Services?
Turn Your Receivables into Revenue with NSB. Since 1986, National Service Bureau has been the trusted partner for businesses seeking to maximize their revenue recovery. Our expertise spans across industries, offering:
- Tailored solutions to meet your unique business needs
- Secure, compliant processes that minimize write-offs
- A responsive team ready to boost your bottom line
Let's discuss how NSB can transform your receivables strategy and drive your business forward.
Questions About Your Account?
If you would like to speak with an agent about your account, click the button below and fill out the form.
Need to Make a Payment?
Our secure online payment system makes it quick and easy to manage your payments.
Questions About Your Account?
If you would like to speak with an agent about your account, click the button below and fill out the form.
Need to Make a Payment?
Our secure online payment system makes it quick and easy to manage your payments.
Frequently Asked Questions
You can pay in three ways:
Online: If you know your account number, click here to Pay Online. Enter your account number and zip code to complete your payment.
Phone: If you do NOT know your account number, please call (800) 798-1674 and select option 1 for assistance.
Mail: Write your account number on the check or money order and mail it to: National Service Bureau, PO Box 747, Bothell, WA 98041
If you received a letter from National Service Bureau, the account number is in the top right corner and is labeled as either “Reference” or “NSB ID Number”.
We accept several payment methods:
Credit Cards: Visa, Mastercard, American Express
Check or Money Order: Please include your account number on the check or money order and mail it to: National Service Bureau, PO Box 747, Bothell, WA 98041
Direct Deposit/Bank Transfer: Call (800) 798-1674 and select option 1 for assistance with setting up a bank transfer.
If you have your account number: Click here to Pay Online, then enter your account number and zip code to view your balance.
If you do NOT have your account number: Call (800) 798-1674 and select option 1 for assistance.
Yes, we offer payment arrangements. Call (800) 798-1674 and select option 1 to speak with a Customer Service representative who can discuss your options with you.
Yes, we offer bilingual support! For assistance in Spanish, please call (206) 347-3093 or toll-free (800) 798-1674 and select extension 615.
Thank you for your interest in joining the NSB team! Please visit our Careers page to view our open positions.
For Active Customers:
To upload files, follow these steps:
- Click here to access the Client Login, and sign in with your User Name and Password.
- Hover over the "LIST ACCOUNTS" tab.
- Select the "BATCH ACCOUNTS" option.
- Complete the template, attach the relevant invoices, and click "ADD TO BATCH."
- Your screen will refresh, showing the file in your batch list. When ready to submit, select "LIST BATCH" at the top right of the batch box.
- A green confirmation message will appear on your screen, and you'll receive an acknowledgment email. If you haven’t received the email, your file may still be in the batch and needs to be submitted.
Click here to access the Client Login, and sign in with your User Name and Password. Once logged in:
- Use the dropdown in the top right to select the search criteria.
- Enter the search information in the search box and click the "Search" button to see your account status.
Click here to access the Client Login, and sign in with your User Name and Password. Then:
- Hover over the "REPORTS" tab.
- Select “Inventory Report.”
- Enter your client reference number (REF#) in the search box.
- This will display a 7-digit number, which is your NSB Account Number.
Not Sure Where to Go?
