Submit this to contact our Collections Call Center
Contact Collection Call Center
Questions About Your Account?
If you would like to speak with an agent about your account, click the button below and fill out the form.
Need to Make a Payment?
Our secure online payment system makes it quick and easy to manage your payments.
Frequently Asked Questions
Payments can be made:
Online: If you know your account number, click here to Pay Online. Enter your account number and zip code to complete your payment.
Via Phone: If you do NOT know your account number, please call (800) 798-1674 and select option 1 for assistance.
Via Mail: Write your account number on the check or money order and mail it to: National Service Bureau, PO Box 747, Bothell, WA 98041
If you received a letter from National Service Bureau, the account number is in the top right corner and is labeled as either “Reference” or “NSB ID Number”.
If you have not received a letter, but need to know your account number, please call (800) 798-1674 and select option 1 for assistance.
We accept several payment methods:
Credit Cards: Visa, Mastercard, American Express
Check or Money Order: Please include your account number on the check or money order and mail it to: National Service Bureau, PO Box 747, Bothell, WA 98041
Direct Deposit/Bank Transfer: Call (800) 798-1674 and select option 1 for assistance with setting up a bank transfer.
If you have your account number: Click here to Pay Online, then enter your account number and zip code to view your balance.
If you do NOT have your account number: Call (800) 798-1674 and select option 1 for assistance.
Many accounts are eligible for payment arrangements. Call (800) 798-1674 and select option 1 to speak with a Customer Service representative to discuss your options.
Yes, we offer bilingual support! For assistance in Spanish, please call (206) 347-3093 or toll-free (800) 798-1674 and select extension 615.
Thank you for your interest in joining the NSB team! Please visit our Careers page to view our open positions.
Try Our FREE Payment Plan Calculator
Curious what your payment could look like? Use our free interactive payment calculator to get an instant estimate.