At NSB, every team member plays an essential role in driving growth, building relationships, and upholding the company’s core values. Today, we’re excited to shine the spotlight on Melanie, whose journey is a testament to hard work, perseverance, and growth. From starting as a part-time admin to advancing into an accounting role, Melanie’s story reflects what’s possible when talent meets opportunity in a supportive environment.
When Melanie first joined NSB, she was stepping into a new environment with big ambitions and a willingness to learn. What started as a part-time administrative role quickly became the foundation for something much more.
“I started as a part-time admin, just eager to get my foot in the door and contribute wherever I could. Within a year, I moved into a full-time position, and from there, I continued to learn and grow—eventually working my way into an accounting role. Each transition brought new responsibilities, and I was excited to take them on.”
From embracing new challenges to advancing her career, Melanie’s journey is a great example of how dedication and initiative are recognized and rewarded at NSB.
As Melanie continues to grow with us, she’s also setting her sights on the future—with clear goals and a commitment to continuous learning.
“I’m currently working on getting my degree in accounting and hope to move into a more senior role in the coming years. Right now, my position in the accounting department gives me great visibility into the day-to-day transactions and vendor relationships we manage. It’s helping me build a solid foundation and understand how the business operates at a core level—knowledge that will be critical as I take on more advanced responsibilities down the line.”
Melanie’s forward-thinking mindset and passion for growth make her an invaluable part of NSB’s future.
Melanie knows the importance of staying active and finding balance outside of work—especially when most of the day involves screen time.
“Just being out and active helps me stay focused. Sitting in front of a screen all day can get a little tiresome, so I make it a point to get outdoors whenever I can—whether that’s walking my dog, hiking, or trying something new like kayaking this year. I also enjoy going to sporting events, axe throwing, ice skating, and hitting the gym. Staying active keeps me energized and helps me come back to work feeling refreshed.”
Her active lifestyle brings a sense of focus and drive that carries over into everything she does at NSB.
Collaboration is a core part of the culture we thrive for at NSB, and Melanie plays an active role in supporting her team and improving processes.
“I try to always offer help in any way I can. Because I started in a different department, I bring a unique perspective that’s helped the team look at things differently. That’s led to new workflows that are more efficient and have even eliminated some unnecessary middle steps. It’s all about finding better ways to work together.”
Melanie’s willingness to jump in and her cross-functional insight make her a go-to teammate and a catalyst for continuous improvement.
Melanie isn’t one to shy away from a challenge—especially when there’s an opportunity to make things better for the team.
“I took charge of issuing our client checks and created a more efficient process for handling those payments. I also implemented a clearer auditing protocol to help catch any discrepancies early. This has made a big difference in reducing invoice issues and has really streamlined the process for everyone involved.”
By identifying areas for improvement and taking initiative, Melanie has made a lasting impact on the accuracy and efficiency of our operations.
Melanie’s journey is a great example of how drive, curiosity, and a willingness to grow can lead to meaningful progress. From stepping into a part-time role to streamlining key processes in accounting, she’s consistently found ways to add value and move the team forward.
Every team member within NSB plays a part in shaping our culture and success—and Melanie’s contributions are a clear reflection of that.
Thank you, Melanie, for your hard work, fresh perspective, and commitment to continuous improvement!