Kristi’s journey at NSB started with a smart decision and a clear sense of purpose. With a background in collections and an eye for long-term stability, she joined the team ready to grow, and she hasn’t slowed down since. Today, Kristi is a key contributor in Subrogation, known for her energy, focus, and drive to succeed.
Kristi didn’t choose NSB by chance. She was drawn to what it offered: real potential and a solid foundation. The company's size, longevity, and income opportunity gave her the reassurance she needed to take the leap.
“The two main factors that inspired me to join NSB were the income potential, it being a small company, and that it had been in business for over 30 years. This gave me a sense of security and reassurance I would do well based on my previous collection experience.”
Her decision was grounded in confidence and it paid off. Kristi put her experience to work right away and steadily built on it, carving out a path of growth and impact.
As a remote team member, Kristi proves that strong collaboration doesn’t require sharing an office. It just takes a commitment to showing up, supporting others, and leading by example. She plays an active role in keeping her department connected and energized every day.
“I contribute to my team by being engaged in our remote group chat throughout the day. I answer questions, assist with second voices to close calls, and provide positive energy at all times. I'm also often elected to do live dialer during training classes.”
Whether she’s helping a teammate close a call, jumping in with quick answers, or showing up for a training session, Kristi is always there to keep the team moving forward.
Kristi’s growth at NSB isn’t just measured in outcomes. It’s also reflected in the skills she has built along the way. From mastering time management to refining negotiation techniques, she has developed the tools that help her thrive in a fast-paced, detail-heavy environment.
“Time management, negotiating, and being organized are the 3 main skills I have gained working at NSB. When it comes to dealing with other insurance carriers I have learned to deliberately communicate and be extremely thorough.”
Kristi leans on these skills every day. She stays organized, communicates clearly, and negotiates with confidence. These habits have become second nature in a role where precision really matters.
For Kristi, being engaged means showing up in ways that build others up. Whether she’s on live dialers with new hires or chiming in with encouragement, she brings energy and focus that others can count on.
“During my engagement in live dialers my objective is to motivate the new hires, demonstrate the flow of a solid talk off, and provide my style of negotiating. I like to believe this will help their drive and success here.”
She sees every training session as a chance to lead by example, sharing what has worked for her and helping others build their confidence from day one.
Kristi knows that staying sharp at work starts with taking care of herself outside of it. For her, that means carving out time for strength and metcon training, a routine that fuels both her mental clarity and physical energy.
“Off the clock I enjoy strength and metcon training. I truly believe working out increases my home and work productivity, physical, and mental health.”
Her workouts give her the clarity and momentum she needs to stay sharp both at home and on the job. That daily routine helps her stay grounded, energized, and ready to take on even the busiest days.
From day one, Kristi has approached her role with purpose and persistence. She is always ready to support her team, engage with new hires, and fine-tune the skills that make a real difference. Her commitment to staying focused, positive, and proactive doesn’t go unnoticed. Whether she is leading a live dialer session or offering a second voice on a tough call, Kristi shows up for her team in all the right ways.
Thank you, Kristi, for your consistency, collaboration, and the energy you bring to NSB every day. We are grateful to have you on the team.